- Azden i-Coustics
- Wireless Systems
- Discontinued Products
- Azden PRO Shop
If you have registered your product on Azden's warranty website, it is easy to initiate a warranty request through your account. You may also email or call us to initiate a service request, regardless of whether your product is in or out of warranty. We recommend that you contact us first before sending in your items to be sure that your problem is within the scope of the warranty or can be addressed by a repair.
Items, either in or outside of Azden's warranty terms, can be sent to our office for service. For all unregistered products, please include the following with your shipment:
Address your shipment to:
If your item is under warranty, a dated copy of your receipt is required to establish proof of purchase. Repair and replacement under warranty cannot be performed without a receipt.
Azden Corporation warrants, to the first purchaser, that the Azden brand product purchased is free from defects in material and workmanship. Azden’s sole obligation under this warranty shall be to provide, without charge, repair or replacement (at Azden’s sole discretion), within two years from the date of purchase. Only Azden products purchased from Azden's authorized dealers are eligible for this warranty. The cost to ship a failed product to and from Azden or to its dealer shall not be covered by this warranty. To receive service under this warranty, online registration is required. Please register the product at azden.com/warranty with a dated receipt within 90 days of purchase.
This warranty is the sole and exclusive express warranty given with respect to the product and all other warranties, expressed or implied, are hereby excluded. Neither Azden, nor the dealer who sells this product, is responsible for indirect, incidental or consequential damages.
This warranty does not extend to any defect, malfunction or failure caused by misuse, abuse, accident, Act of God, faulty hookup, unauthorized modification, connecting this product to equipment for which this product is not intended or defective associated equipment. Please read your owner’s manual carefully.
Some of Azden’s products qualify for an extended warranty, in which the terms of the standard two year limited warranty will apply for an extended period of time. The specific length of this extended warranty period may vary for each qualifying product and is expressly stated on Azden’s official websites, advertisements, product documents and/or packaging..
Any repair or replacement of an Azden product pursuant to this warranty does not extend the warranty, and the original term of the warranty will remain. However, all repairs or replacements issued by Azden under this warranty are guaranteed for 30 days after customer receipt.
200 Valley Road
Mt Arlington, NJ 07856
For Tech Support or Warranty & Service Call
Office Hours: 8:30 AM - 5:30 PM ET
Monday – Friday
Important Message Regarding Azden’s Product Warranty
Effective immediately: Azden’s product warranties will only apply to products purchased from authorized dealers. Please note that not all sellers of Azden products on Amazon.com are authorized dealers. Some specific examples include Amazon sellers Lassy’s, Online King, Cellar_Door_Books and MagsTag. We strongly advise that customers DO NOT TO PURCHASE FROM THESE SELLERS as we cannot be certain of the products' quality or authenticity.